Policies

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We are committed to providing massage therapy for ALL clients regardless of age, race, religion, gender identity or abilities. We strive to create a safe and inclusive space rooted in support, equality and respect for every body.

Our treatment space is located on the ground floor and is ADA accessible. Please let us know ahead of time if you are arriving with ambulatory equipment, and we will make arrangements for its storage during your treatment.

We request at least 24 hours notice in case you need to cancel or reschedule. Any missed or late appointments will be charged the price of the full session. If a Gift Certificate was to be used it will be marked as redeemed. Future sessions will not be booked if any debt is on the account.  

* Exceptions may apply; please contact your practitioner directly.     

We do not issue refunds for prepaid sessions or gift cards. Timley cancelled appointments with prepayment will return the funds to the holders account for future use.  

We reserve the right to end any session in the case of inappropriate behavior. Services will be charged in full, and inappropriate clients blocked from rebooking.  

All clients agree to fill out an intake and waiver before their first session. 

We accept all major credits cards and HSA/FSA cards. We also take cash, but do not have change on site. We do not accept insurance at this time, other than motor vehicle accident claims.